SISHAIVR APPLICATIONS

All SishaIVR application development is conducted in-house thereby ensuring:

• Rapid service delivery
• Improved quality control
• Customisation to meet client’s specific requirements

SYSTEMS:

Live Call Management

• Multiple calls are accepted simultaneously with only a specified amount of calls directed to a studio (e.g. live radio) at any given time.

Automatic Sound Clip Uploads

• Sound clips can automatically be uploaded and/or changed on schedule or on an informal basis.

Sound Recording

• Advanced algorithm and compression techniques allow for voice recordings to be played back over radio or television without the need for time consuming manipulation.

Database Integration

• Caller’s information can be stored and recalled for improved reporting.

Text-to-Speech (TTS)

• Convert words from a computer document (text) into audible speech.

PROMOTIONAL:

Voting

• Allows callers to cast their vote.

Dedications and Requests

• Allows callers to leave messages with specific dedications or requests.

Transactional Messaging

• Callers are prompted to leave information relating to a specific interaction as if completing a form.

Information

• Allows callers to listen to information that has been pre-recorded.

Data Collection

• Callers are prompted to leave their name and contact details by keying in certain information. Collected information can then be saved in a database.

Auction

• Callers can bid for a specific item by keying in their bid.

Points

• Callers answer a predetermined amount of multiple choice questions and are awarded points on the basis of correctly answered questions.